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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy Jo

November 16, 2023

5  out of  5 rating by Amy Jo
"I have had such a great experience with Garret! He helped me get rolling in a matter of minutes. He also took time to explain different options so I know what I have and what I need!"

Anna King

November 16, 2023

5  out of  5 rating by Anna King
"Called today to get Auto Insurance, I got the pleasure to speak to Garrett. We was absolutely amazing & was able to get my Auto Insurance down to a much affordable price. Highly Recommend him for your insurance needs!"

Leah Kinniburgh

November 13, 2023

5  out of  5 rating by Leah Kinniburgh
"Garrett Palesano helped me add another car to my auto insurance. Garrett gave me excellent customer service and added the car very quickly. I did it all over the phone and it was extremely fast and simple. Thank you Garrett and State Farm for the excellent service you provide!"

Maribeth Smith

November 7, 2023

5  out of  5 rating by Maribeth Smith
"I recently contacted this State Farm, inquiring about new coverage for our home & cars. Pam promptly reached out to me and provided the information we needed and answered all of my questions. She was helpful & professional. I was not only mpressed with State Farm's quotes, but Pam, as well."

Seth Switzer

November 3, 2023

5  out of  5 rating by Seth Switzer
"Absolutely awesome. So helpful. Give her a raise!"

Daryl McClure

October 23, 2023

5  out of  5 rating by Daryl McClure
"Very quick and professional service from Garrett Palesano at Rick Phyfer State Farm Insurance. Highly recommend using Garret for all of your insurance needs."

Maggie Palesano

October 23, 2023

5  out of  5 rating by Maggie Palesano
"Garrett was so helpful and knowledgeable! (He also got us a lower rate for our car insurance!)"

Jessica Cobb

October 9, 2023

5  out of  5 rating by Jessica Cobb
"Rick’s office is great, especially Pam. She’s always professional and you won’t meet too many people who know more about insurance than her!"

Brett Manuel

October 6, 2023

5  out of  5 rating by Brett Manuel
"I called and spoke with Pam to start auto insurance. Pam was excellent and got me signed up quickly. She also was able to find me discounts to lower my premium. I would highly recommend Rick’s agency and make sure to ask for Pam."

Lindsay McCluskey

October 6, 2023

5  out of  5 rating by Lindsay McCluskey
"Pam is always incredibly helpful!"

Denice Stabler

October 4, 2023

5  out of  5 rating by Denice Stabler
"This agency handles all of my insurance needs. They have always been there when needed, whether I need a policy change, assistance with claims, and even financing. The staff has the knowledge and willingness to assist with anything. Pam has always been my go to, but all of the staff has proven to be quite capable of assisting when needed."

Melissa Roberts

October 2, 2023

5  out of  5 rating by Melissa Roberts
"Very efficient and professional."

Tardis Bell

September 26, 2023

5  out of  5 rating by Tardis Bell
"Pam is incredible! She has help me and my wife so much! Thank you!!"

Bailey Zajicek

September 26, 2023

5  out of  5 rating by Bailey Zajicek
"Pam was super helpful!!! Easy process and great rates!!"

Hilery Cockrell

September 20, 2023

5  out of  5 rating by Hilery Cockrell
"Garrett Palesano is professional, friendly, and efficient. He helped me with my Automotive and Homeowners Insurance. I highly recommended him."

William Sawyer

September 19, 2023

5  out of  5 rating by William Sawyer
"Called Garret Palesano on behalf of State Farm for a quote on a newer truck and have GEICO but he was able to beat the quotes I'm already paying and was quick and precise to meet my needs. He was responsive to my needs and was a pleasure to work with. I look forward to my relationship with Garret and State Farm."

Matthew Beech

September 19, 2023

5  out of  5 rating by Matthew Beech
"Since day one every thing they have done has been spot on. They go out of their way to make sure you are taken care off."

John “John C.”

September 11, 2023

5  out of  5 rating by John “John C.”
"We've recently moved to Fairhope AL, and so far have found Rick Phyfer's SF office staff courteous, helpful, and thoroughly professional. Recommended."

Joseph Kosta

September 5, 2023

5  out of  5 rating by Joseph Kosta
"I set up my coverage with Garrett and he was super helpful and personable! He made everything really easy and explained it all clearly."

Lissette B

September 1, 2023

5  out of  5 rating by Lissette B
"Garrett was patient and great"

Amy Harmon

September 1, 2023

5  out of  5 rating by Amy Harmon
"Very helpful and great service."

Sarah Hart Sislak

August 31, 2023

5  out of  5 rating by Sarah Hart Sislak
"I would 100% recommend the Rick Phyfer agency for all of your insurance needs! Pam has been handling our insurance policies and has provided exceptional customer service for many years! This most recent experience adding coverage on an additional dwelling was easy and seamless, per usual! Pam is always responsive and is very knowledgeable. We are Rick Phyfer Agency customers for life!"

Noah Cobb

August 31, 2023

5  out of  5 rating by Noah Cobb
"Had a great experience working with this agency, specifically Josie, she assisted us with all our needs and was able to explain everything in depth and get us the policy’s we needed!"

Katie Duke

August 30, 2023

5  out of  5 rating by Katie Duke
"Super helpful when getting my son ready to drive and get insured. She answered all of my questions and gave helpful tips."

Gaynell Dickens

August 29, 2023

5  out of  5 rating by Gaynell Dickens
"I can always count on Pamela Clark at Rick Phyfer State Farm in Fairhope to take care of my family’s home and Auto insurance needs. 5 stars! ⭐️⭐️⭐️⭐️⭐️"