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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cleveland Biggs

April 17, 2024

5  out of  5 rating by Cleveland Biggs
"This Agent was very helpful and was able to give me everything that I asked for. They were able to answer all my questions that i asked. And the process of getting insured was very quick."
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Larry Lilley

April 17, 2024

5  out of  5 rating by Larry Lilley
"Pam provides outstanding service and is always available."
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Susan Boteler

April 12, 2024

5  out of  5 rating by Susan Boteler
"I have worked with Heather Smith for several years now and she is absolutely amazing!! No matter what I have needed help with she has always done her absolute best to help me! She is extremely knowledgeable and exceptionally polite and kind! Heather takes away any stress that may be involved in my situation and gets back with me asap!! I’m very grateful to Heather and so glad she is there!!"
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Angela Thornton

April 10, 2024

5  out of  5 rating by Angela Thornton
"Pam and Heather are the best! Always pleasant and helpful. Highly recommend!"
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Linda Robinson

March 28, 2024

5  out of  5 rating by Linda Robinson
"Pam is very professional, friendly and knowledgeable. It's a pleasure doing business with her."
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Joseph Rubisch

March 26, 2024

5  out of  5 rating by Joseph Rubisch
"This was a great experience and would highly recommend Rick and his staff!"
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Angel Madera Jr

March 22, 2024

5  out of  5 rating by Angel Madera Jr
"I Have been a customer of Rick Phyfer and his staff for 9+ years. Pamela Clark and Heather Smith are always very professional and easy to talk to. I've been using State Farm for over 29 years, and overall, have been very satisfied with their service."
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Mike Nyden

March 19, 2024

5  out of  5 rating by Mike Nyden
"Top notch service and professionalism."
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Kimmie W

March 19, 2024

5  out of  5 rating by Kimmie W
"We have had excellent success with Pam! She’s friendly, listens to your needs and takes care of it."
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Kandi Chupek

March 14, 2024

5  out of  5 rating by Kandi Chupek
"I am so happy to be back with State Farm! Rick’s office was my one and only call when it came time to renew my homeowners and auto insurance. Pam has alway been go-to. She treats me like family searching tirelessly to find me the best rates with the best coverage. Not to mention how nice it feels to be appreciated as a customer these days. Thank you Pam! You turned a dreaded situation into a pleasant experience!"
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Cole Stringer

March 12, 2024

5  out of  5 rating by Cole Stringer
"I can not recommend them enough!"
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Craig Anderson

March 8, 2024

5  out of  5 rating by Craig Anderson
"Josie was informative and professional guiding me through adding a new car to our insurance policy."
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Charles Anderson

March 8, 2024

5  out of  5 rating by Charles Anderson
"Josie was very helpful in my transition to a new policy and saved us some $$$$$"
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Raven Faiupu

March 7, 2024

5  out of  5 rating by Raven Faiupu
"I am a first time home buyer and had no clue what home insurance was but I did get ahold of statefarm and I am so glad I did! GARRETT PALESANO was not only informative about the different policies but also patient with explaining other options that best fit MY situation. Not only did he get me insured for my home but my auto as well!! Whoever his boss is, GIVE GARRETT A RAISE! Thank you!"
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Mike Minto

March 7, 2024

5  out of  5 rating by Mike Minto
"Pam is wonderful...and soooo helpful."
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Gene Mezick

February 24, 2024

5  out of  5 rating by Gene Mezick
"Was with another company for years and the agent sold out. Customer service was terrible. Made one call to Rick Phyfer - State Farm Agent and Pam switched my 2 homes, all autos, and umbrella policies. Got it done in 2 days. Very satisfied!! Would recommend them to anybody."
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Chuck Malgaglio

February 21, 2024

5  out of  5 rating by Chuck Malgaglio
"Awesome as always"
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Melanie Manuel

February 20, 2024

5  out of  5 rating by Melanie Manuel
"Pam is always friendly, knowledgeable and helpful with all of our insurance needs. She works hard to get us the best rate possible. I highly recommend giving her a call. She’s the best in the business!"
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Amymarie Mcknight

February 20, 2024

5  out of  5 rating by Amymarie Mcknight
"State Farm has covered me with the best insurance since age 15 & I wouldn’t ever do business with any other company! Pamela Clark is my go to person and she is the best! She responds to me quickly and always handles anything I need. She get a 5 star rating from me! ⭐️⭐️⭐️⭐️⭐️ All the staff are professionals!"
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Robert Gore

February 15, 2024

5  out of  5 rating by Robert Gore
"Just had a very enlightening conversation with Garrett from the Rick Phyfer State Farm agency in Fairhope, Al. Garrett gave me invaluable information on current insurance policies in place in Alabama. I appreciate his unvarnished honesty even though he may not write my policy this year."
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Stephen Owens

February 14, 2024

5  out of  5 rating by Stephen Owens
"Pam is friendly and very helpful!"
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Natalie Rogers

February 10, 2024

5  out of  5 rating by Natalie Rogers
"Pam was the absolute best, She was able to get me much better prices on my home and auto insurance, She took time to answer my questions."
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Kenneth Bryan

February 6, 2024

5  out of  5 rating by Kenneth Bryan
"Pam Clark at my State Farm office has helped tremendously during my recent home construction project. She was very knowledgeable during all the phases. I have really appreciated her help."
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Deena Walker

February 6, 2024

5  out of  5 rating by Deena Walker
"Pamela is always responsive, professional, and KNOWS her “stuff”…have been a pleased client for many, many years"
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Derek Bonner

February 6, 2024

5  out of  5 rating by Derek Bonner
"Exceptional customer service from Josie James!!!!"